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CASE-02 · DIGITAL WALLET PASSES

A membership card that lives on the lock screen

At a flagship GTA sports club, membership moved into Apple & Google Wallet: flash the lock screen, scan at the kiosk, and watch balance and points update live on the card.

Domain · Sports club / membership businessCapability · Wallet passes + check-in + loyaltyStatus · Live on both platforms

The challenge

Physical cards get lost or left at home. Nobody installs a single-club app. What the club needed — fast entry, a lighter front desk, benefits members can actually see — already had a home on every phone: the built-in wallet.

What we built

Custom Apple Wallet and Google Wallet membership passes wired straight into the club's self-service kiosks and membership system: pull up the card from the lock screen and scan in within seconds; visits and purchases earn points automatically; balance and tier changes push live to the card face. Issuing, replacing, and revoking cards all happen online — no more plastic.

FLAGSHIP CLUB · GTA
MEMBER
A. Chen
TIER
GOLD
POINTS
2,480

↑ Demo card face — fields and branding are customized per client

// KIOSK LANE-02 LIVE
[18:02:11] Pass scanned: Apple Wallet · serial ****.v3
[18:02:11] Member verified · household OK
[18:02:12] Check-in recorded · lane cleared
[18:02:12] Loyalty: visit points credited
[18:02:13] Card face sync: balance updated
_ NEXT MEMBER _

Check-in → points → return visits, one loop

01 · Check-in

Lock screen up, kiosk scan, walk in. Every entry feeds attendance and the live floor board.

02 · Points

Visits and purchases earn points automatically; tier changes write back to the card face — visible every time the phone comes out.

03 · Reach

Benefit changes, balance nudges, and event notices go to the card itself. No app required, no spam texts.

APPLE · GOOGLE

Authorized on both platforms

InfoLead holds its own Apple pass-signing certificates and is an approved Google Wallet API issuer — your passes are signed directly by an authorized issuer, not resold through a template platform.

Your membership program deserves a card on the lock screen.

Book a call and we'll sketch a pass design and check-in flow around your membership model.

Book a Strategy Call →